Ricoh 407240 Aficio SP 311SFNw Wireless Monochrome Multifunction Printer with AIO Cartridge Technology

Great product and unbeatable cost value on this machine.

I thought this printer would be excellent addition to my home office- I'm in grad school and so was drawn to the ability to scan, copy, fax and laser print all in one, and wirelessly to boot! The scanning and copying work OK, and it connects to my wireless network seamlessly. Sadly though, this printer doesn't work with my Mac. I thought I was simply missing the drivers since the product description never mentions this limitation, but when I emailed Ricoh customer service, I received the following reply: "This model does not support Post Script Print Language that Apple requires. There are no drivers available for the Mac OS. Thank you for choosing Ricoh. " I am truly disappointed- I would never have ordered this heavy, bulky printer if I had known it would not work with my Mac. The product description really needs to be updated to mention this limitation.

Added May 16, 2014: Glad to see they changed the description from color to monochrome. I will note that I stopped using this as it is lousy. Hard to find toner. Apparently, nobody likes this for a variety of reasons. So I now see the full value of a USB port and a memory card slot (which this has neither. I have downgraded it to 2 stars, as my Epson Workforce 7510 is hands down a better machine in every way except text printing. I leave the original review below. I just do not see the value here, and my level of frustration has increased since setting it up. I wonder if color would have made a difference?? Probably not. Zero stars for the description, but this is clearly an error and should be noted. I can only hope that Amazon changes its description. With that said, it is a decent all-in-one office printer. Keep in mind that the stats for this say that it comes with an ink cartridge that is rated for 1000 pages and a standard cartridge is rated at 3500 pages. Images are sharp and crisp (but not like my Epson Workforce). Paper size is up to 8.5x14 inches. Printing is fast, and start up takes about 30 seconds when you first turn it on. This is one heavy printer (38.6 pounds) folks, so make sure you have a good sturdy place for it. It also has a medium to largish foot print, not as large as the old Brother we had in my office, but larger than my Epson Workforce that I have at home.....It is about the size of an older HP laserjet (but does so much more). It holds 250 sheets in the main tray, which is plenty for us. Power consumption is 800w, HOWEVER, this is an energy star printed and the stats say that it is energy star rated at 4.7w! That is great and will not be sucking energy all the time. It wakes up quickly enough, and you can set the time for how long before it sleeps. As for color, this does scan color, but it does NOT print color. Only black and white. Photographs do not print well on photo paper and if you just place one piece of photo paper over the regular paper it will pull up a sheet of plain paper with it and ruin the print, picking it up slightly after. If a printer can give me great B&W prints these days, it should be used as an anchor....if it wasn't for the other qualities, I would say, "printer overboard!" It does scan well and relatively quickly. Again, I am comparing it to our old Brother. Faxes are sharp and much nicer and crisper than our old one, and the ability to do different things at the same time is really great. I do wish the ink cartridge would yield more, but you cannot argue with the text printing quality. Set up from the CD was very fast, and requires no real technical ability at all. The only downside is that it is a little pricey and while it is a laser printer, the print quality, being very good, is not much better than my Epson Workforce, and that is full color, and prints awesome color up to 13x19! It also does not have a USB port. Still, for the office, I am satisfied with this printer....though I wish it was in color. Amazon, please change the description. If you are using this strictly for office needs and no images, great, but if not, look at the Epson Workforce.

First of all, I really want to love this machine because it would solve several problems for me. For one, I'm a writer and the 30ppm laser printing *really* appeals to me big time. Being able to print that fast means that I can print out 100 pages of a manuscript in a little over three minutes. Yikes, that is fast. Years ago I used an Apple Laserwriter (I still have it if anyone wants it--I just stopped using it, I forget why) and I loved it: fast, quiet and beautiful (beautiful!) printing. Also, while I have three Epson printers (two are high-end photo-quality printers) and two Epson flatbed scanners already in my home office, the idea of having a scanner/fax/copier and laser printer in one machine, well, talk about paradise. OK, that's the dream. Getting there, for someone as admittedly computer ignorant as me is not such a beautiful road. But let's start with some rudimentary stuff about this machine (and Ricoh). For one, I despise that the manual is only on pdf. Holy cow. Aren't we past that little money-saving madness yet? This machine comes with like a 60-page PRINTED safety manual, but the operating manual is only on CD in pdf form (and it's nearly 300 pages, so I'll NEED a 300ppm printer to get a hard copy any time soon!). There are a few printed quick-start guides (in more languages than I can count--and exactly what is the point of that? Aren't there enough U.S./Canadian buyers to give us separate documentation in English only?), but they are what all quick-start guides are: terse and with mediocre illustrations. Also, unless I am missing something, there is no Mac driver for this printer. What? It's a printer driver, why isn't there a Mac version written? We're just talking about adding some code here, it's not that big a deal. My primary computer is a Mac desktop tower and I really wanted to install it to that computer. I do have a Windows laptop and, after a frustrating search for a Mac driver, I had to connect this printer to my router (TPLink, 2-channel) via Ethernet cable and then install the printer on the laptop and configure everything from that. The trouble is that I only do research on the laptop, my writing is done on the Mac. So, in order to print (my fantasy, remember?) big documents, first I have to share them to the laptop, then print them via the wireless set up. And let me tell you, that wireless set up was no piece of cake either! Had I not had a friend here helping me, there is no way on this Earth I would have ever gotten though the set up. And if it fails at some point, I'll never be able to fix it on my own. But there simply MUST be Mac drivers for this (and if you own this printer and know where they are hidden, please let me know) because what about all the Mac laptop users out there? iPads? I must be missing something--and I'm sure it's *MY* fault. I also think the wireless instructions are written in some dead language: they were obviously written for the IT guy at your corporate office to interpret. For a home user like me, I just stared in disbelief. I'm really surprised that everyone here is saying it's so "easy" to set up. C'mon over, I could use the help! Also, do not underestimate the WEIGHT of this thing. Holy cats, it's around 40 lbs and you need a very stable desk to put that on. Right now I have it on the floor--just to be sure it doesn't bring down my desk. I have a huge Epson 2200 printer that weighs like 10 lbs. OK, once it got going, I will say that the printer prints beautifully, copies very nicely. And the controls are very logical: if you've used a copy machine at Staples or the library, this will all seem very familiar to you. And I like the fact that the paper tray holds 200+ (250, I think) sheets of paper. That's great. My go-to Epson only holds around 80 sheets, I think. And the ADF (automatic document feeder) works nicely. I actually expected it to jam but it didn't. So, anyway, I think that once I get a driver for my Mac (if there is one) and can print directly from that computer and once I find a table that doesn't get week-in-the-knees from the weight, I think I'll grow to love this mutli-function printer/scanner. But at the moment I'm so exhausted from watching someone help me set it up and not having a clue what he's doing that I'm a bit afraid of it. Curious to know if anyone else is using this directly from a Mac and what I missed in the set up. Oh, also, there was earlier confusion when this was described as a color printer, which it obviously is not. This will scan in color, but it only prints in B&W. It's essentially a document printer--and, once you get there, a pretty good one. I want to give this two stars because I think the documentation is horrid and I hate that it's only on CD (I'd love to just read it sitting on the couch, in print form--and to be able to highlight things) and because of the Mac thing, but I have a feeling much of this is my own fault, so for now, I'll be generous and give it three stars. But I will update this review a few times as I learn more about the set up and the features.

good product. perfect work. but you have to work your self. On Ricoh website you cant find exact SP311SFNw driver for down load. other then first cartridge go very fast, because come with machine and we don't know how old . Make sure this product or any product don't buy from Best buy web site , because best buy have other where house as a sister consult. they ship product and they ship wrong one or any problem, your money you never see back until you fight very hard and BestBuy not doing hard help to get money back. you using best buy web site, still not helping. better buy from Amazon.

Worth the money.